How to Spa

SPA HOURS

M-F 8a-8p | Sat 8a-7p | Sun 9a-6p

GYM HOURS

M-Th 5:30a-8p | Fri 5:30a-8p | Sat 8a-7p | Sun 8a-6p

Schedule an appointment for your perfect treatment HERE or call the spa at 330.665.2555

Our spa coordinators can guide you to the right treatment choice. To ensure your preferred time and service are available, we recommend booking in advance. We require a credit card to guarantee all treatments and packages.

We require a credit card to guarantee all reservations. You must notify us of appointment cancellations 24 hours prior to your start time to avoid being charged for the full service, tax, and gratuity. If you miss the cancelation timeframe and are charged, you have 7-days to make up that appointment.

We have a 72-hour cancellation policy for groups of 3 or more. The point of contact for appointments with two or more guests is held responsible for any cancellations of each guest.

To use the facility, we require all new guests to complete New Guest Intake Form. Please arrive early to allow time to fill out your paperwork. You will be provided a secure locker, towels, robes, slippers, and any amenities required for use during your spa visit. We recommend arriving at least 15 minutes prior to your treatment for bookings under 1 hour and up to 30 minutes in advance for those bookings over 1 hour to allow sufficient time to fill out the new guest intake form and also to change, relax and enjoy the spa facilities. If using the fitness facility before your treatment, we encourage you to arrive early enough to allow 30 minutes between your workout and treatment. Please be advised that late arrivals will result in a reduction in treatment time.

We want you to enjoy the facilities in full. Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. In light of this, please refrain from using your mobile phone and loud chatter.

Enjoy lunch from The Mustard Seed Market on your spa day. We have an assortment of menu options for you, which are prepared fresh daily. If you would like to add lunch to your spa experience, please place your order the evening before your appointment or when scheduling your reservations. Click HERE for menu selections.

Special catering options are available for large groups. Ask our front desk concierges for more information.

Treat friends and family to the gift of relaxation from The Spa at Yellow Creek. Gift cards may be purchased for any increment, service, or package. It is our pleasure to customize a package tailored to your needs and desired experience. Purchase online or in-store. Gift cards are not refundable and may not be used in conjunction with any other offer.

Gift cards are valid for five years from the date of issue.

Gift cards can be purchased HERE

Memberships are not refundable. Prepaid packages or series are not refundable and have a five-year expiration date unless otherwise specified. All package sales are non-refundable. Prices are subject to change without notice. Terms are subject to change for special promotions and offers.

No discounts are valid when redeeming a gift card issued from The Spa at Yellow Creek, Spa Wish, or Spa Finder. Only one discount or promotion may be used for any single transaction/visit. Spa Finder and other third-party gift certificates may not be used towards tax or gratuity.

Kindly advise us of any health conditions, allergies, or injuries that could affect your choice of treatment when making your spa reservation and filling out your new guest intake form.

To continue your spa experience at home, most products used in our treatments are available for purchase at our reception desk.

The Spa at Yellow Creek accepts no responsibility for the loss of any valuables and/or jewelry at any time on the spa or gym premises. We advise you not to bring valuables to the spa.

All guests under the age of 18 must be accompanied by an adult.

For your convenience, an 20% gratuity will be added to your services at the time of check-out, which may be altered at your discretion.

We ask that all new guests complete an intake form to gain the appropriate information to customize their experience and avoid any health risks. Expedite your check-in process by completing your paperwork online HERE, or you may fill it out when you arrive for your treatment.

For new gym clients, please fill out the intake form HERE.